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Change or Renew Your Rate Plan
Renewing Your Fixed Rate Natural Gas Plan
Renewing your fixed rate plan or OnePrice Plan® is simple. You’ll get a renewal notification sixty (60) days before your fixed rate plan or OnePrice plan expires. And then you’ll get a second renewal notification thirty (30) days before expiration that explains the new rate plans available to you. You can renew your rate plan online using your online account or by calling us at 877-472-4932.
You only need to contact us if you wish to sign up for a new fixed-rate plan or OnePrice plan. If you don't contact us before the expiration date in your renewal letter, you'll automatically be moved to our variable-rate plan.
Changing Your Natural Gas Rate Plan
Variable-rate customers can lock in a fixed-rate plan anytime. And it’s simple. You can renew your rate plan using your online account or by calling us at 877-472-4932.
Fixed-rate customers will be notified when they're eligible to change/renew their plan without incurring an early contract cancellation fee. Not sure when your fixed-rate plan expires? Call us at 877-472-4932 and we'll be glad to verify your rate plan expiration.
Not sure if a fixed rate plan is right for you? You can also switch to our OnePrice Plan. You pay the same amount every month with one, flat monthly fee. Get an estimate for your home instantly and lock in your monthly price for 12 months.
